ProMach is your partner from start to finish. Our product brands are grouped into distinct business lines that make the most sense to our customers, covering every function of the production line: Filling, Bottling & Capping, Decorative Labeling, Flexibles & Trays, Pharma, Handling & Sterilizing, Labeling & Coding, Robotics & End of Line, and Systems & Integration.
learn moreFederal Installation Support is defined any assistance or service provided by a Federal Field Service Engineer (FSE) during the process of placing a filler in position, connecting utilities to the filler or setting-up conveyor transfers between the filler and the line’s infeed and discharge conveyors.
Installation Support can also be required when a filler must be shipped partially dissembled in order to get it into a plant and in place in the filling line. In these situations, Federal Field Service Technicians will reassemble the filler in place to make it start-up ready.
Examples of Installation Support services provided by Federal Field Service Technicians include:
Federal Installation Support is provided as assistance to local contractors and / or customer personnel. Federal does not offer general or subcontractor services for filler installation.
Federal Start-up Support begins when the filler is in place, utilities are connected to the filler, and transfers for infeed and discharge conveyors have been completed.
Examples of Start-up Support services provided by Federal Field Service Technicians and Engineers include:
Federal personnel work closely with each customer to define their start-up requirements and based on those requirements Federal will provide descriptions for the scope of work and estimates for that scope of work.
Federal onsite programming services are provided by Field Service Engineers with automation, controls and programming expertise.
Custom Onsite Programming services start with defined customer requirements and expectations.
Examples of custom onsite programming include:
Custom Onsite Programming services are ideally specified and quoted as part of the filler commissioning package.
Federal Field Service Technicians and Engineers can provide Production Support for Federal filling systems until operators and maintenance personnel have completed their training programs. When providing Production Support, Federal Field Service Engineers operate and maintain the filler(s) to achieve target or maximum throughput in production conditions.
Production Support is commonly required when a customer must get their new filler(s) up and running at full speed as soon as possible to meet production requirements.
Federal personnel work closely with each customer to define their production support requirements and based on those requirements Federal will provide descriptions for the scope of work and estimates for that scope of work.